Privacy Policy

Effective Date: 11/21/2025
Version: 1.0

Overview

This Privacy Policy explains how 1 Way Home Services (“we,” “us,” “our”) collects, uses, and protects the personal information you provide when visiting our website or contacting us. By using our website, you agree to the practices described in this policy. If you do not agree with this Privacy Policy, please discontinue use of our website.

Information We Collect

Personal Information You Provide

We only collect the information needed to communicate with you, which includes:

• Name
• Phone number
• Email address

This information is collected when you fill out a form or contact us directly.

Information Collected Automatically

Through Google Analytics and Google Search Console, we collect general, non-identifying data such as:

• Device and browser type
• Pages visited
• Time spent on the site
• Approximate location (city-level)
• Traffic source

This data does not personally identify you. It helps us understand how visitors use our website.

How We Use Your Information

We use your information to:

• Respond to your inquiries
• Communicate about services you requested
• Send updates or service-related messages
• Improve our website and marketing
• (Future) Send SMS messages if you opt in
• Maintain internal business records

We do not sell, rent, or share your information with third parties.

Text Messaging (A2P 10DLC)

We use a registered A2P 10DLC business phone number through GoHighLevel to send service-related and, if you consent, promotional text messages.

If you choose to receive SMS messages, our forms will display the following exact consent language: “By checking this box, I consent to receive marketing and promotional messages, including special offers, discounts, new product updates among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.”

By opting in:

• Message frequency may vary
• You may receive reminders, updates, or promotions
• You can reply STOP at any time to unsubscribe
• You can reply HELP for assistance
• Standard message and data rates may apply

Consent is not required to use our services. Your phone number will not be shared with outside parties.

Cookies

We use cookies through Google Analytics to collect anonymous usage data. You may disable cookies in your browser settings at any time. Because our website only uses basic analytics cookies and we do not target EU users or sell data, a cookie consent banner is not required under U.S. law.

Data Security

We take reasonable steps to protect your information, including secure website connections (SSL/HTTPS), reputable third-party platforms, and restricted access to submitted information. While we follow standard security practices, no online data transmission is completely secure.

Third-Party Service Provider

We use trusted partners who process data on our behalf:

• Google Analytics & Google Search Console (website analytics)
• GoHighLevel (forms, CRM, and text messaging)

These partners do not use your information for their own purposes.

Your Rights

You may request at any time to:

• Access the information we have about you
• Update or correct your information
• Request deletion
• Opt out of emails, calls, or text messages

Submit all requests through the contact information below.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a new effective date. Continued use of the website after an update means you accept the revised policy.

Contact

For questions or privacy-related requests, contact:

Sam Eram

1 Way Home Services
Email:
sam@1wayhomeservices.com

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